YOUR WELLNESS PROGRAM

How do I view a list of active(or inactive) Participants?

To access a searchable list of your active and inactive promo participants, visit your Manage Participants page. From this list, you can also block members from using a specific promo code. You can also download this information and more from your Reports page.

Can I manage Who is eligible for each promotion?

Yes, from your Promotions & Eligibility page you can view the details of each promotion and add/delete eligible participants. If your promo code is “Open Access” and does not require an eligibility list, you can still block an individual from your Manage Participants page.

How can I view detailed transaction/Spending information or amount owed?

Visit your Reports page to access a variety of transaction and participant information for your Wellness program. You'll find a list of reports and their descriptions.

School Programs: when do you issue fundraiser earnings?

School fundraiser earnings are issued biannually, in January and June each calendar year. In order to issue your fundraiser check, we need your school’s W9 emailed to wellness@farmfreshtoyou.com. Thank you!

Additional questions?

If you have customer service questions about your service, billing, participants, etc., our Customer Service team is available by phone at 1.800.796.6009, Monday through Friday from 7:00 a.m. until 6:00 p.m., or via email at contactus@farmfreshtoyou.com.

If you have additional questions about your Wellness program, please email wellness@farmfreshtoyou.com.