REFER-A-FRIEND

Frequently Asked Questions

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View a collection of Refer-A-Friend Questions & Answers and program Terms & Conditions. Click the Help tab above for more information on our services.

How does your Refer-A-Friend program work?

With our Refer-A-Friend program, when you share a bunch you can save a bunch! Each time you recommend our Farm Fresh To You service to your friends and family and they sign up using your unique promo code, they save $15 off their first box, and you save with a $25 credit to your account. Click here to grab your own promo code and start saving!

How do I get my Refer-A-Friend code?

Get your personal Refer-A-Friend code by visiting the About page of our Refer-A-Friend program and clicking the "GET MY CODE" button. Share your unique 8-digit code with friends and family so you can both save a bunch on Farm Fresh To You deliveries! They will save $15 off their first delivery, and you can save with a $25 credit to your Farm Fresh To You account.

How and when will I receive a Refer-A-Friend credit?

Your Refer-A-Friend credit is automatically applied to your Farm Fresh To You account after your friend signs up for our service using your unique code and receives their first delivery. If your friend signs up, but cancels before their first delivery, the pending credit is cancelled per the Terms and Conditions of our program.

Where can I check the status of my referral credits and emails?

Find information on your referrals and credits by visiting the Your Referrals page. You can view referrals who have joined, credits applied/pending and referrals who have been invited via our email referral program.

Do I have to be a Farm Fresh To You customer to receive Refer-A-Friend credits?

Yes. Our Refer-A-Friend program is only available to Farm Fresh To You customers who have an active subscription and whose accounts are in good standing (is not delinquent or in collection status). Should you choose to cancel your service, any friends who use your unique Refer-A-Friend code (while you are not a subscribing member) will still receive the discount on their first delivery. Your referral credits, however, will not accumulate or be applied to your account without an active subscription.

Do my Refer-A-Friend credits expire?

No. The Refer-A-Friend credits associated with your Farm Fresh To You account will be automatically applied to future deliveries until they are gone. If you should suspend or cancel your Farm Fresh To You subscription, your Refer-A-Friend credits will remain on your account and will be available to you should you choose to receive deliveries again. New Refer-A-Friend credits will not be accumulated and applied to your account without an active subscription.

Who can use my Refer-A-Friend code?

Your Refer-A-Friend code can be used by individuals who are either new customers to Farm Fresh To You, or who are previous customers whose subscriptions have been inactive for a minimum of 3 months. Individuals must reside in our delivery areas and otherwise meet the requirements set forth in our Terms of Use. You cannot use your own Refer-A-Friend code for yourself, other members of your household or for customers who are currently subscribed to Farm Fresh To You. View full program Terms and Conditions.

Where do my friends enter my Refer-A-Friend code?

Friends or family can enter your unique code in the "Apply A Promo Code" field during "Checkout" when signing up for a Farm Box service. They can also sign up for our service by calling 1.800.796.6009 and sharing your code and name with a member of our team.

Is there a limit to the number of Refer-A-Friend credits that I can receive?

No. As a customer of Farm Fresh To You, you are not limited to the amount of Refer-A-Friend credits you can receive if they are earned in accordance with program Terms and Conditions. Each time a referred friend signs up for our service using your unique Refer-A-Friend code, a credit is applied to your account after they receive their first delivery. The more you "share a bunch" the more you "save a bunch." Thank you for all the referrals; hooray for lots of credits!

How can I use my Refer-A-Friend credits?

Refer-A-Friend credits are applied to your Farm Fresh To You account and will be automatically applied to future deliveries. Credits cannot be redeemed for cash or applied to previous orders.

What is "Credit Pending Referral's First Delivery?"

This means that your friend has joined our service, but has yet to receive a delivery. The credit will be applied to your account once your friend receives their first box.

If my friend signs up but does not use my code, do I still get an account credit?

It's important that your referrals use your unique promo code so our system can properly apply the credit to your account after their first delivery. If your friend did not use another promo code at the time of signing up for our service, please contact us, and we may be able to assist with applying your Refer-A-Friend code. Please note that limitations apply and the Refer-A-Friend code cannot be used in addition to any other offers, programs and discounts or applied to previous orders.

Can I pick my own Refer-A-Friend code?

No, I'm sorry. Our Refer-A-Friend codes are automatically generated. We cannot take custom code requests for our Refer-A-Friend program.

Are there any restrictions to how I can share my code or invite friends?

Your unique Refer-A-Friend code may be shared on your own social media, blogs and websites. You may not, however, post your unique Refer-A-Friend code to websites (including coupon or deal websites) that are not your own. On our Ways to Share page, you can also send a convenient email offer and/or print coupons and flyers with your code to share with friends and family in person.

We appreciate your very kind referrals and would love to have your friends share in our farm community. We also want to make sure that our discount offer is only sent to those who may find it useful. As such, we ask that the number of email invitations to each referral is limited to no more than 1 per day, 2 per week and/or 6 total. We will not share the emails you refer with any third party, and we will provide a way for your friends to opt out of our Refer-A-Friend emails all together. Please note that to be eligible for the Refer-A-Friend discount, referrals must be new customers of Farm Fresh To You, or those whose subscriptions have been inactive for a minimum of 3 months.

 

Terms & Conditions

The Farm Fresh To You Refer-A-Friend program is subject to the following Program Terms and Conditions. Last Updated: May 2016

The Farm Fresh To You (“Company”) Refer-A-Friend program (“Program”) is offered only to individuals who are 18 years or older and have the required legal capacity to enter into a subscription agreement. Individuals must reside in the Company's delivery areas and be able to receive deliveries according to the Company’s Terms of Use. In addition to the terms and conditions noted here, this Program is also governed by all other Company policies, including our Terms of Use and Privacy Policy.

Program Changes and Termination

Farm Fresh To You reserves the right, for any reason, to change or terminate all or any portion of the Refer-A-Friend program, also known as "Share a Bunch – Save a Bunch," at any time, without prior notice or future obligation, by posting a notice at www.farmfreshtoyou.com/refer-a-friend. Your participation in this program constitutes your consent and agreement to abide by these terms and conditions, including subsequent revisions.

Refer-A-Friend Promotional Credits & Requirements/Limits

Refer-A-Friend Promotional Credits, also known as Referral Credits, are credits issued as a promotional incentive, have no intrinsic value and cannot be redeemed for cash or applied to previous orders. Earned referral credits are applied to your Farm Fresh To You account for use on future deliveries. If you are the referring individual (“referrer”), your credit will apply to your account once the individual referred (“friend”) receives their first delivery. If you are the referred friend, your credit will be applied to your account once your first delivery has been made. For the referral credit amounts currently being offered by the Company, please refer to the Refer-A-Friend About Page. Note: In May of 2016, the Company increased the referral credit amount being issued to the friend (individual signing up for the Company's service) to $15, previously at $10; referrer's credit did not change.

For the referrer (individual recommending the Company’s service), to earn a referral credit, you must first generate your unique Refer-A-Friend promotion code on the Refer-A-Friend About Page. You must also be a customer of the Company with both an active subscription and an account that is in good standing (is not delinquent or in collections status).

To receive a referral credit, the friend you refer must either be a new customer to the Company or a previous customer whose subscription has been inactive for a minimum of 3 months. Your friend must also reside in our delivery areas and otherwise meet the requirements set forth in our Terms of Use. In order for you to receive a referral credit, your friend must submit your specific referral code at the time of signing up for service.

Your referral credit is applied to your Farm Fresh To You account once your friend receives their first delivery. Referral credits are held in your account and will be automatically applied to future delivery purchases. It is your responsibility to visit the Company website to periodically review your account and check that your referral credits have been issued to you. You will not receive a referral credit if your friend cancels before their first delivery. You will not receive a referral credit if you do not have an active subscription at the time your promo code is used.

You cannot use your own Refer-A-Friend code for yourself, for other members of your household, for individuals who are currently subscribed to the Farm Fresh To You service, or for previous customers whose accounts have been inactive for less than 3 months. You may not create or use multiple accounts with the Company, for yourself or the same person (including with different email or delivery addresses) in order to generate additional referral credits. You may not invite friends or create accounts with the Company using false names, individuals not residing at the delivery address or any instances deemed by the Company as deceptive, misleading and/or in violation of Company policies in any way. Any individual who attempts to defraud Company in any way will also be subject to prosecution to the fullest extent of the law.

You may not spam or send unsolicited email to persons you don't personally know to collect referral credits. The referral email function on our Company Ways To Share limits the number of email invitations to each friend (email address) to no more than 1 per day, 2 per week and/or 6 total. An option for your friend to opt out of future Refer-A-Friend emails sent from the Company will be provided. Should your friend opt out of Company referral emails but still sign up for the Company service using your unique referral code, you will still be eligible for a referral credit should all other requirements be met.

Your referral code may be shared on your own on social media, blogs and websites. However, you may not post your referral code to websites, including coupon or deal websites, that are not your own. On your Referrals page, we will display which of your friends have used your referral code to sign up for Farm Fresh To You service.

Should you choose to suspend, place on vacation hold or otherwise cancel your Farm Fresh To You account, any existing referral credits, obtained while your subscription was active, will remain on your account should your account become active and/or you begin receiving deliveries. Referral credits cannot be transferred to another member's account.

For the friend (individual signing up for the Company's service), the credit is applied to your account at the time of first delivery, given you are either a new customer or a previous customer whose subscription has been inactive for a minimum of 3 months and whose previous account with the Company was in good standing (is not delinquent or in collections status).

Sharing of Personal Information

Participation in the Program may require you to submit personal information about your friends, such as name and email address. You agree to receive communications from us with regards to your participation in the referral program, and to allow us to communicate with your friends about your participation (for example, by disclosing to your friends that an invite was sent by you). Any information collected from you or your friends as part of the referral program will be subject to our Privacy Policy. Please obtain the consent of your friend before providing his/her email address or other contact information to the Company.

Termination of the 6164 Referral Code

Customers should discontinue using the 6164 Referral Code immediately. To earn a referral credit, you must generate your unique Refer-A-Friend promotion code on the Refer-A-Friend About Page and use that code to obtain referral credits.

After July 1, 2014 the Company will not guarantee to honor any new referral credits obtained through the use of the 6164 promotion code. Please contact us with any questions. However, if you have referral credits from the 6164 promotion earned previous to July 1, 2014, they will remain valid for use given that all other Company policy requirements are met.